Frequently Asked Questions
Everything you need to know about your fitness journey with us.
What is your return policy on fitness equipment?
We offer a 30-day money-back guarantee on all unused equipment. Items must be returned in their original packaging with all accessories included.
How long does shipping take for heavy gym gear?
Standard shipping for gym equipment usually takes 5-7 business days. For oversized items like power racks or treadmills, we use specialized freight carriers which may take 7-12 business days.
Do you offer international shipping?
Yes, Top Fitness Store ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your supplements third-party tested?
Absolutely. All nutritional supplements sold on our store undergo rigorous third-party lab testing to ensure purity, potency, and safety.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Affirm and Klarna for larger equipment purchases.